Shipping policy
Effective Date: June 2026 | Okiramo Clothing
Production & Processing
All Okiramo products are made-to-order. After you place your order, allow 2–5 business days for production and quality check before your item ships. You will receive a tracking notification once your order is on its way.
Shipping Timeframes
| Region | Estimated Delivery | Carrier |
|---|---|---|
| United States | 5–10 business days | USPS / UPS |
| Canada | 7–14 business days | Canada Post / DHL |
| United Kingdom & Europe | 7–21 business days | Royal Mail / DHL |
| Australia & New Zealand | 10–21 business days | Australia Post / DHL |
| Rest of World | 14–30 business days | DHL / Local Carrier |
Delivery estimates begin after production is complete. Transit times are estimates and not guarantees.
Shipping Rates
| Zone | Rate |
|---|---|
| United States (Standard) | $4.99 — Free on orders over $50 |
| Canada | $9.99 |
| United Kingdom & Europe | $12.99 |
| Australia & New Zealand | $14.99 |
| Rest of World | $16.99 |
Order Tracking
Once your order ships, you'll receive an email with a tracking number. Use it to follow your order in real time. If your tracking shows no movement for more than 10 business days, contact us and we'll investigate.
Customs & Duties (International Orders)
International shipments may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the buyer's responsibility and are not included in our shipping fees. Okiramo is not responsible for delays caused by customs processing.
Lost or Stolen Packages
If your tracking shows "delivered" but you haven't received your package, please check with neighbors and your local carrier first. If the issue persists, contact us within 7 days of the marked delivery date and we'll work with you to resolve it.
Contact Us
Email: support@okiramo.com | Response time: 2–3 business days